Who We Are
Our Story
Accord Curtains was formed in 2008 when owner TL Vernon purchased James Drapery & Blind Service from its founder Tom James. Previously, Mr. James ran his drapery and blind business successfully for 27 years.
Once formed, it soon became apparent the business was serving two distinct customers and to better meet growing demand, the company was split into two distinct business units.
ACCORD CURTAINS and James Blinds
Today, Accord Curtains’ customers range from large 1,000+ bed hospitals to smaller rural hospitals, and from nursing homes to ambulatory surgery centers in Ohio, Florida, Indiana and North Carolina.
Our Mission
Accord Curtains exists to help solve problems for healthcare professionals so they can exceed patient expectations, adapt to change, and maintain facilities that are clean, organized, and safe. We are dedicated to providing opportunities for employees who embody our three core values: personal accountability, hard work, and growth. Recognizing the vast ocean of opportunity in the world, we aim to capture our share while enjoying the journey. Our commitment extends beyond our immediate team to set a positive example for our customers, end-users, vendors, competitors, and peers, demonstrating what it means to run a healthy, successful, and thriving business.
Our Core Values
We strive for an environment where if someone strives to live these values, they feel comfortable and enjoy coworkers who share the same values.
Personal Accountability
At Accord Curtains, we take ownership of our company, our actions, and our lives. We believe in responsibility without excuses. When a customer encounters an issue, we prioritize finding a solution over assigning blame. Our goal is to exceed expectations through proactive problem-solving and a sincere commitment to customer satisfaction.
Hard Work
Our team is dedicated to delivering exceptional results through relentless effort and unwavering dedication. We find joy in knowing we’ve given 100% and take pride in the satisfaction that comes from a job well done. Our commitment to hard work ensures that we maintain facilities that are clean, organized, and safe for healthcare professionals.
Growth
At Accord Curtains, growth is a continuous journey. We strive to grow as individuals, as teams, and as a company. We embrace the challenges that come with improvement and understand that true growth requires stepping out of our comfort zones. Our dedication to growth ensures we consistently adapt to changes and remain a thriving, innovative business that sets an example for others in the industry.
Our History
Accord Curtains is formed by continuing a pickup and drop off curtain cleaning service for The Ohio State University Medical Center.
A customer asked if we could go to different hospital floors and take down, clean, and rehang all curtains on a regular basis, so that their housekeepers wouldn’t have to take them down.
We cleaned 3,000 curtains.
We cleaned 5,000 curtains.
We cleaned 9,000 curtains.
We launched ACTS (Accord Curtain Tracking Software).
We have over 40 customers and cleaned 20,000 curtains.
We cleaned 30,000 curtains.
We expanded operations to the state of Florida.
We have over 140 customers and on track to clean 40,000 curtains.
James Blinds continues to thrive, providing professional installation, cleaning, and repair parts for commercial window treatments. James Blinds’ customers are general contractors, property managers, and commercial businesses.